F.A.Q. | Social Media Management

Social Media Management

Q: What type of services do you offer?
A: Performance Software NY provides a variety of social services including social media account management & social media marketing.

Q: Do you post content for my business on the Social Networks?
A: Yes we post original content to your Facebook and Twitter accounts as well as respond to comments and suggestions posted by users. Our monthly social media plans are designed to manage your social media outlets, typically Facebook & Twitter, some accounts may want to include Google+, Youtube. & Linked In

Q: Can I view approve what is being posted before it is posted?
A: Yes, you have the option to view all content before it is posted by email or through a link to a private shared folder online. Additionally you can review what is being posted to your account by visiting your Social Pages and Blog to review the posts.

Q: Will I be notified if there are questions you are unable to answer?
A: Yes, we will contact you to insure we are providing the  correct response.

Q: How many likes can you get me on Facebook?
A: Unfortunately we are unable to promise or predict an increase in the number of likes you will get to your Facebook page. Performance Software NY realizes social media is results driven. Rather then focusing on the number of likes your page has we focus on increasing fan interaction, and finding fans that will translate to customers. There is no sense in having 2000 fans if your page is from Chicago and your business is a lumber yard in New York.


Q: Why should I work with Performance Software NY?
A: There are many reasons,  here are a few of the most common reasons our clients have expressed:

● Efficient – we manage and monitor the social media accounts, freeing up valuable time and allowing business owners to spend more time running their business

● Affordable – We offer a few different monthly options designed to cover all social media needs. Our monthly plans are cost effective and very competitive in comparison to companies who offer similar services

● Experience –Social Media is constantly changing, and if you have not been a part of the field to experience it, it can be difficult to keep up with the changes. Performance Software NY is continuously learning what is new and upcoming.

Q: Are there hidden fees?
A: No. There are no hidden fees with the monthly plans. 

Q: What Social Media Sites do you offer Services for?
A: Performance Software NY works predominately with Pinterest, Instagram, Facebook, Twitter, Google +,  LinkedIn & Youtube.